Job Satisfaction Survey (JSS)

Der Job Satis­fac­tion Sur­vey (JSS) erfasst mit 36 Items die Arbeits­zu­frie­den­heit mit den neun Facet­ten Pay, Pro­mo­tion, Super­vi­sion, Fringe Bene­fits, Con­tin­gent rewards, Ope­ra­ting con­di­ti­ons, Cowor­kers, Nature of work und Com­mu­ni­ca­tion. Die Ant­wor­ten wer­den auf einer sechs­stu­fi­gen Skala von „stimme über­haupt nicht zu“ bis „stimme voll­kom­men zu“ gegeben.

Die Sub­s­ka­len wei­sen mit­tel­mä­ßige bis gute innere Kon­sis­ten­zen zwi­schen .60 und .82 auf. Für das Ver­fah­ren lie­gen außer­dem berufs­grup­pen­spe­zi­fi­sche Nor­men vor, deren Aktua­li­tät aber nicht über­prüf­bar ist. Der JSS ist in 18 Spra­chen (aber nicht auf deutsch) verfügbar.

Items des JSS

I feel I am being paid a fair amount for the work I do.
There is really too little chance for pro­mo­tion on my job.
My super­vi­sor is quite com­pe­tent in doing his/her job.
I am not satis­fied with the bene­fits I receive.
When I do a good job, I receive the reco­gni­tion for it that I should receive.
Many of our rules and pro­ce­du­res make doing a good job dif­fi­cult.
I like the people I work with.
I some­ti­mes feel my job is mea­nin­gless.
Com­mu­ni­ca­ti­ons seem good wit­hin this orga­niza­tion.
Rai­ses are too few and far bet­ween.
Those who do well on the job stand a fair chance of being pro­mo­ted.
My super­vi­sor is unfair to me.
The bene­fits we receive are as good as most other orga­niza­ti­ons offer.
I do not feel that the work I do is app­re­cia­ted.
My efforts to do a good job are sel­dom blo­cked by red tape.
I find I have to work har­der at my job because of the incom­pe­tence of people I work with.
I like doing the things I do at work.
The goals of this orga­niza­tion are not clear to me.
I feel unapp­re­cia­ted by the orga­niza­tion when I think about what they pay me.
People get ahead as fast here as they do in other pla­ces.
My super­vi­sor shows too little inte­rest in the fee­lings of sub­ordi­na­tes.
The bene­fit package we have is equi­ta­ble.
There are few rewards for those who work here.
I have too much to do at work.
I enjoy my cowor­kers.
I often feel that I do not know what is going on with the orga­niza­tion.
I feel a sense of pride in doing my job.
I feel satis­fied with my chan­ces for salary increa­ses.
There are bene­fits we do not have which we should have.
I like my super­vi­sor.
I have too much paper­work.
I don’t feel my efforts are rewar­ded the way they should be.
I am satis­fied with my chan­ces for pro­mo­tion.
There is too much bicke­ring and fight­ing at work.
My job is enjoy­able.
Work assi­gn­ments are not fully explained.