Job Satisfaction Survey (JSS)

Der Job Satis­fac­tion Sur­vey (JSS) erfasst mit 36 Items die Arbeits­zu­frie­den­heit mit den neun Facet­ten Pay, Pro­mo­ti­on, Super­vi­si­on, Frin­ge Bene­fits, Con­tin­gent rewards, Ope­ra­ting con­di­ti­ons, Cowor­kers, Natu­re of work und Com­mu­ni­ca­ti­on. Die Ant­wor­ten wer­den auf einer sechs­stu­fi­gen Ska­la von „stim­me über­haupt nicht zu“ bis „stim­me voll­kom­men zu“ gege­ben.

Die Sub­s­ka­len wei­sen mit­tel­mä­ßi­ge bis gute inne­re Kon­sis­ten­zen zwi­schen .60 und .82 auf. Für das Ver­fah­ren lie­gen außer­dem berufs­grup­pen­spe­zi­fi­sche Nor­men vor, deren Aktua­li­tät aber nicht über­prüf­bar ist. Der JSS ist in 18 Spra­chen (aber nicht auf deutsch) ver­füg­bar.

Items des JSS

I feel I am being paid a fair amount for the work I do.
The­re is real­ly too litt­le chan­ce for pro­mo­ti­on on my job.
My super­vi­sor is qui­te com­pe­tent in doing his/her job.
I am not satis­fied with the bene­fits I recei­ve.
When I do a good job, I recei­ve the reco­gni­ti­on for it that I should recei­ve.
Many of our rules and pro­ce­du­res make doing a good job dif­fi­cult.
I like the peop­le I work with.
I some­ti­mes feel my job is mea­ningless.
Com­mu­ni­ca­ti­ons seem good wit­hin this orga­ni­za­ti­on.
Rai­ses are too few and far bet­ween.
Tho­se who do well on the job stand a fair chan­ce of being pro­mo­ted.
My super­vi­sor is unfair to me.
The bene­fits we recei­ve are as good as most other orga­ni­za­ti­ons offer.
I do not feel that the work I do is appre­cia­ted.
My efforts to do a good job are sel­dom blo­cked by red tape.
I find I have to work har­der at my job becau­se of the incom­pe­tence of peop­le I work with.
I like doing the things I do at work.
The goals of this orga­ni­za­ti­on are not clear to me.
I feel unappre­cia­ted by the orga­ni­za­ti­on when I think about what they pay me.
Peop­le get ahead as fast here as they do in other pla­ces.
My super­vi­sor shows too litt­le inte­rest in the fee­lings of sub­or­di­na­tes.
The bene­fit packa­ge we have is equi­ta­ble.
The­re are few rewards for tho­se who work here.
I have too much to do at work.
I enjoy my cowor­kers.
I often feel that I do not know what is going on with the orga­ni­za­ti­on.
I feel a sen­se of pri­de in doing my job.
I feel satis­fied with my chan­ces for sala­ry increa­ses.
The­re are bene­fits we do not have which we should have.
I like my super­vi­sor.
I have too much paper­work.
I don’t feel my efforts are rewar­ded the way they should be.
I am satis­fied with my chan­ces for pro­mo­ti­on.
The­re is too much bicke­ring and figh­t­ing at work.
My job is enjoy­a­ble.
Work assign­ments are not ful­ly exp­lai­ned.